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Susan Fournier
Susan Fournier
Allen Questrom Professor in Management, Boston University
Verified email at bu.edu
Title
Cited by
Cited by
Year
Consumers and their brands: Developing relationship theory in consumer research
S Fournier
Journal of consumer research 24 (4), 343-373, 1998
131021998
When good brands do bad
J Aaker, S Fournier, SA Brasel
Journal of Consumer research 31 (1), 1-16, 2004
27952004
When good brands do bad
J Aaker, S Fournier, SA Brasel
Journal of Consumer research 31 (1), 1-16, 2004
27952004
Paradoxes of technology: Consumer cognizance, emotions, and coping strategies
DG Mick, S Fournier
Journal of Consumer research 25 (2), 123-143, 1998
19831998
Rediscovering satisfaction
S Fournier, DG Mick
Journal of marketing 63 (4), 5-23, 1999
17761999
The premature death of relationship marketing
S Fournier, S Dobscha, DG Mick
Harvard business review 76 (1), 42-51, 1998
14391998
The uninvited brand
S Fournier, J Avery
Business horizons 54 (3), 193-207, 2011
13582011
Reviving brand loyalty: A reconceptualization within the framework of consumer-brand relationships
S Fournier, JL Yao
International Journal of research in Marketing 14 (5), 451-472, 1997
13511997
Secrets of customer relationship management: It's all about how you make them feel
JG Barnes
McGraw-Hill Companies, 2001
12412001
Getting brand communities right
S Fournier, L Lee
Harvard business review 87 (4), 105-111, 2009
10252009
Getting brand communities right
S Fournier, L Lee
Harvard business review 87 (4), 105-111, 2009
10252009
Brands matter: An empirical demonstration of the creation of shareholder value through branding
TJ Madden, F Fehle, S Fournier
Journal of the Academy of Marketing Science 34 (2), 224-235, 2006
8262006
A brand as a character, a partner and a person: Three perspectives on the question of brand personality
J Aaker, S Fournier
ACR North American Advances, 1995
8031995
A consumer-brand relationship framework for strategic brand management
SM Fournier
University of Florida, 1994
7681994
Some theoretical and popular notions concerning materialism
M Richins, S Fournier
Journal of Social Behavior and Personality 6 (6), 403-414, 1991
5801991
Brands as relationship partners: Warmth, competence, and in-between
S Fournier, C Alvarez
Journal of consumer psychology 22 (2), 177-185, 2012
5112012
Lessons learned about consumers’ relationships with their brands
S Fournier
Handbook of brand relationships, 27-45, 2014
3582014
Brands and their meaning makers
CT Allen, S Fournier, F Miller
Handbook of consumer psychology, 773-814, 2018
3382018
Relating badly to brands
S Fournier, C Alvarez
Journal of Consumer Psychology 23 (2), 253-264, 2013
2812013
Special session summary consumer resistance: societal motivations, consumer manifestations, and implications in the marketing domain
S Fournier
ACR North American Advances, 1998
2791998
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Articles 1–20