| Scalable In-hospital Decontamination of N95 Filtering Face-piece Respirator with a Peracetic Acid Room Disinfection System AR John, S Raju, JL Cadnum, K Lee, P McClellan, O Akkus, SK Miller, ... Infection Control & Hospital Epidemiology 42 (6), 678-687, 2021 | 28 | 2021 |
| Critique of Design Thinking in Organizations: Strongholds and Shortcomings of the Making Paradigm K Lee She Ji: The Journal of Design, Economics, and Innovation 7 (4), 497-515, 2021 | 24 | 2021 |
| Beyond Blueprints and Basics: A Service Design Conference Report K Lee Design Issues 27 (4), 95-100, 2011 | 9 | 2011 |
| Designing for the Clinic Experience: Service Design for UPMC Presbyterian Neurosurgery Clinic M Cliver, J Hegeman, K Lee, L Libert, K Tennant https://www.slideshare.net/jaminhegeman/upmc-neuro-clinic-service-design, 2007 | 6* | 2007 |
| From Margin to Institution: Design as a Marketplace for Action in Organizations K Lee Design Issues 36 (4), 5-19, 2020 | 3 | 2020 |
| More Than Kimchi and Cash: Designing for Cultural Identity K Lee, S Evenson, R Buchanan CHI'09 Extended Abstracts on Human Factors in Computing Systems, 2663-2666, 2009 | 3 | 2009 |
| Hospitality Service as Science and Art: The Luxury Hotel Idea from a Century Ago K Lee Touchpoint 4 (1), 26-31, 2012 | 2 | 2012 |
| Designing for Value in Specialty Referrals: A New Framework for Eliminating Defects and Wicked Problems P Runnels, H Wobbe, K Lee, R Jernejcic, P Pronovost NEJM Catalyst Innovations in Care Delivery 2 (6), 2021 | 1 | 2021 |
| Human Factors Usability Analysis of the ArthroFree Wireless Surgical Camera P Griffin, P Polito, L Brownlee, J Ustin, K Lee, C Conner Journal of Orthopaedic Experience & Innovation, 2024 | | 2024 |
| A Conceptual Framework for Building Individual and Team Capabilities to Provide Effective Longitudinal, Relationship-Based Clinical Case Management P Runnels, J Penman, S Schreiber, T Dolber, K Lee, PJ Pronovost Population Health Management 26 (6), 408-412, 2023 | | 2023 |
| Doing Design: Design Thinking for Institution Building and Systems Change K Lee Case Western Reserve University, 2022 | | 2022 |
| Touchless Touchpoints: Redrafting the Service Blueprint for a Post-pandemic World K Lee, B Merkle, M Zenker, P Colella Touchpoint 12 (2), 17-21, 2021 | | 2021 |
| Healthcare Facility Patient and Visitor Experience Management and Optimization KM Lee, DJ Sylvan, MS Jowell, MJ Drozda US Patent App. 16/156,410, 2019 | | 2019 |
| Cultivating Healthcare Innovation through On-the-Job Design Education M Tokayer, K Lee Touchpoint 9 (1), 26-31, 2017 | | 2017 |
| Discovering the Beautiful in 'Service as Expression' K Lee Touchpoint 5 (3), 40-45, 2014 | | 2014 |
| Designing for Doctor-Patient Interactions During Leave-taking K Lee Touchpoint 3 (2), 32-37, 2011 | | 2011 |
Amrita JohnUniversity Hospitals Cleveland Medical CenterVerified email at UHhospitals.org
