| Using a text mining approach to hear voices of customers from social media toward the fast-food restaurant industry WK Chen, D Riantama, LS Chen Sustainability 13 (1), 268, 2020 | 64 | 2020 |
| Determining the factors affecting customer satisfaction using an extraction-based feature selection approach W Wu, D Riantama PeerJ Computer Science 8, e850, 2022 | 10 | 2022 |
| Evaluating airline passengers’ satisfaction during the COVID-19 pandemic: a text mining approach D Riantama, AL Tsai, SF Lin, HT Lin Proceedings of the ICTeSSH 2021 conference, 2021 | 4 | 2021 |
| Socio-technical systems and trust transfer in live streaming e-commerce: analyzing stickiness and purchase intentions with SEM-fsQCA YH Chang, ADK Silalahi, IJ Eunike, D Riantama Frontiers in Communication 9, 1305409, 2024 | 1 | 2024 |
| SENTIMENT ANALYSIS FOR TIKTOK SHOP'S CLOSURE IN INDONESIA USING NAIVE BAYES MODELS AND NLP. HJ CHRISTANTO, SSA WIDODO, C DEWI, YA SINGGALEN, ... Journal of Theoretical and Applied Information Technology 102 (7), 2024 | | 2024 |
| Clustering and Sentiment Analysis of Tokopedia Product Reviews Using the Naïve Bayes Method C Dewi, J Germinian, HJ Christanto, EK Suni, D Riantama, A Sajid Remittances Review 9 (1), 2817-2839, 2024 | | 2024 |
| Validating and Confirming Crucial Service Quality Attributes to Airline Customers’ Recommendations: A Feature Selection Approach D Riantama Interdisciplinary Journal of Management Studies (Formerly known as Iranian …, 2023 | | 2023 |
| What motivates customers to repurchase online under social distancing? W Wu, G Widiatmo, D Riantama Frontiers in Psychology 14, 1155302, 2023 | | 2023 |
| JURNAL VALUE: Jurnal Manajemen dan Akuntansi D Riantama | | |
Long-Sheng Chen 陳隆昇Chaoyang University of TechnologyVerified email at cyut.edu.tw
