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Co-authors
Katherine LemonProfessor of Marketing, Boston CollegeVerified email at bc.edu- Valarie ZeithamlMarketing Department, University of North Carolina at Chapel HillVerified email at unc.edu
- Timothy KeininghamJ. Donald Kennedy Endowed Chair in E-Commerce, St. John's UniversityVerified email at stjohns.edu
- Christine MoormanT. Austin Finch, Sr. Professor of Business Administration, Duke UniversityVerified email at duke.edu
- Sajeev VarkiAssociate Professor, University of South FloridaVerified email at usf.edu
- P.K. KannanProfessor of Marketing, University of MarylandVerified email at rhsmith.umd.edu
- Ming-Hui HuangNational Taiwan UniversityVerified email at ntu.edu.tw
- Claes FornellChairman and Founder, American Customer Satisfaction IndexVerified email at umich.edu
- Rebecca W. HamiltonMichael G. and Robin Psaros Chair in Business Administration, Professor of Marketing, GeorgetownVerified email at georgetown.edu
- rajendra srivastavaisbVerified email at isb.edu
- V KumarmarketingVerified email at gsu.edu
- Naveen DonthuGeorgia State UniversityVerified email at gsu.edu
- Debora V. ThompsonBeyer Family Associate Professor of Marketing, Georgetown UniversityVerified email at georgetown.edu
- Bruce CooilRichmond Professor of Management, Vanderbilt UniversityVerified email at owen.vanderbilt.edu
- Peter J DanaherProfessor of Marketing and Econometrics, Monash UniversityVerified email at monash.edu
- Gregory S. CarpenterKellogg School of Management, Northwestern UniversityVerified email at kellogg.northwestern.edu
- P. DicksonVerified email at fiu.edu
- William RandAssociate Professor, North Carolina State UniversityVerified email at ncsu.edu
- Eugene W AndersonSyracuse UniversityVerified email at syr.edu
- Mark A. CohenVanderbilt UniversityVerified email at owen.vanderbilt.edu
Roland Rust
Verified email at rhsmith.umd.edu - Homepage