What can big data and text analytics tell us about hotel guest experience and satisfaction? Z Xiang, Z Schwartz, JH Gerdes Jr, M Uysal International journal of hospitality management 44, 120-130, 2015 | 1205 | 2015 |
Using web-based search data to predict macroeconomic statistics M Ettredge, J Gerdes, G Karuga Communications of the ACM 48 (11), 87-92, 2005 | 409 | 2005 |
An analysis of word-of-mouse ratings and guest comments of online hotel distribution sites BB Stringam, J Gerdes Jr Journal of Hospitality Marketing & Management 19 (7), 773-796, 2010 | 350 | 2010 |
Assessing the Importance and Relationships of Ratings on User Generated Traveler Reviews D Stringam-Bender, B., Gerdes, J., Van Leeuwen Journal of Quality Assurance in Hospitality & Tourism 11 (2), 73-92, 2010 | 153 | 2010 |
Anonymous mechanisms in group decision support systems communication B Gavish, JH Gerdes Jr Decision Support Systems 23 (4), 297-328, 1998 | 77 | 1998 |
An integrative approach to assess qualitative and quantitative consumer feedback J Gerdes, BB Stringam, RG Brookshire Electronic Commerce Research 8, 217-234, 2008 | 70 | 2008 |
Multi-dimensional credentialing using veiled certificates JH Gerdes Jr, J Kalvenes, CT Huang US Patent 8,468,355, 2013 | 68 | 2013 |
EDGAR-Analyzer: automating the analysis of corporate data contained in the SEC's EDGAR database J Gerdes Jr Decision Support Systems 35 (1), 7-29, 2003 | 59 | 2003 |
On the business value and technical challenges of adopting web services S Tilley, J Gerdes, T Hamilton, S Huang, H Müller, D Smith, K Wong Journal of Software Maintenance and Evolution: Research and Practice 16 (1‐2 …, 2004 | 57 | 2004 |
Voting mechanisms and their implications in a GDSS environment B Gavish, JH Gerdes Annals of Operations Research 71 (0), 41-74, 1997 | 54 | 1997 |
Are pictures worth a thousand room nights? Success factors for hotel web site design B Bender Stringam, J Gerdes Jr Journal of Hospitality and Tourism Technology 1 (1), 30-49, 2010 | 47 | 2010 |
Addressing researchers' quest for hospitality data: mechanism for collecting data from web resources J Gerdes Jr, BB Stringam Tourism Analysis 13 (3), 309-315, 2008 | 44 | 2008 |
Timeliness of investor relations data at corporate web sites M Ettredge, J Gerdes CACM 48 (1), 95-100, 2005 | 41 | 2005 |
The impact of national culture on hotel guest evaluation–A big data approach P Zhang, JH Gerdes Jr, F Meng International Journal of Tourism Research 22 (5), 582-592, 2020 | 37 | 2020 |
Adoption challenges in migrating to web services S Tilley, J Gerdes, T Hamilton, S Huang, H Muller, K Wong Proceedings. Fourth International Workshop on Web Site Evolution, 21-29, 2002 | 37 | 2002 |
Service gap in hotel website load performance B Stringam, J Gerdes International Hospitality Review 33 (1), 16-29, 2019 | 35 | 2019 |
CM3 : a distributed group decision support system B Gavish, J Gerdes Jr, S Sridhar IIE transactions 27 (6), 722-733, 1995 | 33 | 1995 |
Hotel and Guest Room Technology BB Stringam, JH Gerdes Hospitality & Tourism Information Technology, 1-60, 2021 | 32 | 2021 |
How hotel responses to negative online reviews affect customers' perception of hotel image and behavioral intent: An exploratory investigation F Meng, RB Dipietro, JH Gerdes, S Kline, T Avant Tourism Review International 22 (1), 23-39, 2018 | 30 | 2018 |
A conceptual overview of the virtual networking laboratory J Gerdes, S Tilley Proceedings of the 8th ACM SIGITE conference on Information technology …, 2007 | 23 | 2007 |