RFID: A fuzzy linguistic model to manage customers from the perspective of their interactions with the contact center G Marín Díaz, RA Carrasco, D Gómez Mathematics 9 (19), 2362, 2021 | 15 | 2021 |
XAI for churn prediction in B2B models: a use case in an enterprise software company G Marín Díaz, JJ Galán, RA Carrasco Mathematics 10 (20), 3896, 2022 | 12 | 2022 |
Fuzzy logic and decision making applied to customer service optimization G Marín Díaz, RA Carrasco González Axioms 12 (5), 448, 2023 | 7 | 2023 |
Analyzing Employee Attrition Using Explainable AI for Strategic HR Decision-Making G Marín Díaz, JJ Galán Hernández, JL Galdón Salvador Mathematics 11 (22), 4677, 2023 | 2 | 2023 |
Smart Cities and Citizen Adoption: Exploring Tourist Digital Maturity for Personalizing Recommendations G Marín Díaz, JL Galdón Salvador, JJ Galán Hernández Electronics 12 (16), 3395, 2023 | 2 | 2023 |
Group decision-making model based on 2-tuple fuzzy linguistic model and AHP applied to measuring digital maturity level of organizations G Marín Díaz, JL Galdón Salvador Systems 11 (7), 341, 2023 | 2 | 2023 |
Interpretability Challenges in Machine Learning Models G Marín Díaz, RA Carrasco, D Gómez Moving technology ethics at the forefront of society, organisations and …, 2021 | 2 | 2021 |
Artificial Intelligence Applied to Human Resources Management: A Bibliometric Analysis JJ Galán Hernández, G Marín Díaz, JL Galdón Salvador International Conference on Information Technology & Systems, 269-277, 2024 | 1 | 2024 |
Enhancing Business Decision Making through a New Corporate Reputation Measurement Model: Practical Application in a Supplier Selection Process JL Galdón Salvador, G Marín Díaz Sustainability 16 (2), 523, 2024 | | 2024 |
The pivotal role of interpretability in employee attrition prediction and decision-making GM Díaz, JJG Hernández The Leading Role of Smart Ethics in the Digital World, 265-275, 2024 | | 2024 |
Explainable artificial intelligence (XAI) and ethical decision-making in business GM Díaz, JJG Hernández, JLG Salvador Smart Ethics in the Digital World: Proceedings of the ETHICOMP 2024. 21th …, 2024 | | 2024 |
The Growing Scientific Interest in Artificial Intelligence for Addressing Climate Change: A Bibliometric Analysis JJ Galán Hernández, RA Carrasco González, G Marín Díaz International Conference on Communication and Applied Technologies, 139-148, 2024 | | 2024 |
Optimizing Tourism Data Extraction and Analysis: A Comprehensive Methodology JJ Galán-Hernández, RA Carrasco-González, G Marín-Díaz International Conference on Tourism and Information and Communication …, 2023 | | 2023 |
Ejercicios creativos y recreativos en Python para primeros cursos de grado MI Riomoros Callejo, JI Requeno Jarabo, L Fernando Llana Díaz, ... | | 2023 |
Are Smart Cities Successfully Accepted by all Citizens? A New Recommender System Applied to Tourist Mobile Technologies GM Díaz, JLG Salvador, JJG Hernández Preprints, 2023 | | 2023 |
Gestión estratégica de atención al cliente mediante modelos lingüísticos difusos, modelos de decisión y machine learning. Aplicación práctica en entornos B2C y B2B G Marín Díaz Universidad Complutense de Madrid, 2023 | | 2023 |
What Do Machines Think About? GM Díaz, RAC González, DG González [New] Normal Technology Ethics: Proceedings of the ETHICOMP 2021, 129-133, 2021 | | 2021 |