| An evaluation of the effects of quality improvement activities on business performance R Mann, D Kehoe International Journal of Quality & Reliability Management 11 (4), 29-44, 1994 | 333 | 1994 |
| Factors affecting the implementation and success of TQM R Mann, D Kehoe International Journal of Quality & Reliability Management 12 (1), 11-23, 1995 | 245 | 1995 |
| Business Excellence Model: An overarching framework for managing and aligning multiple organisational improvement initiatives M Mohammad, R Mann, N Grigg, JP Wagner Total Quality Management & Business Excellence 22 (11), 1213-1236, 2011 | 161 | 2011 |
| An investigation of the adoption and implementation of benchmarking D Adebanjo, A Abbas, R Mann International Journal of Operations & Production Management 30 (11), 1140-1169, 2010 | 148 | 2010 |
| Identifying problems in forecasting consumer demand in the fast moving consumer goods sector D Adebanjo, R Mann Benchmarking: An international journal 7 (3), 223-230, 2000 | 126 | 2000 |
| Quality management practices of SME in developing countries: a survey of manufacturing SME in Pakistan NI Kureshi, R Mann, MR Khan, MF Qureshi Journal of Quality and Technology Management 5 (2), 63-89, 2009 | 112 | 2009 |
| Implementing strategic initiatives: a framework of leading practices M Saunders, R Mann, R Smith International Journal of Operations & Production Management 28 (11), 1095-1123, 2008 | 109 | 2008 |
| Deployment of business excellence in Asia: An exploratory study R Mann, D Adebanjo, M Tickle International journal of Quality & reliability Management 28 (6), 604-627, 2011 | 94 | 2011 |
| Best practices in achieving a customer‐focused culture B Bartley, S Gomibuchi, R Mann Benchmarking: An international journal 14 (4), 482-496, 2007 | 93 | 2007 |
| Deploying business excellence–success factors for high performance M Tickle, R Mann, D Adebanjo International Journal of Quality & Reliability Management 33 (2), 197-230, 2016 | 89 | 2016 |
| Best practices in the food and drinks industry R Mann, O Adebanjo, D Kehoe Benchmarking for Quality Management & Technology 5 (3), 184-199, 1998 | 82 | 1998 |
| Benchmarking strategy deployment practices M Saunders, R Mann, R Smith Benchmarking: An International Journal 14 (5), 609-623, 2007 | 73 | 2007 |
| Promoting excellence: An international study into creating awareness of business excellence models N Grigg, R Mann The TQM Journal 20 (3), 233-248, 2008 | 65 | 2008 |
| Empirical validity of Baldrige criteria: New Zealand evidence NP Jayamaha, NP Grigg, RS Mann International Journal of Quality & Reliability Management 25 (5), 477-493, 2008 | 64 | 2008 |
| Awareness and impact of business excellence in Asia R Mann, D Adebanjo, T Laosirihongthong, P Punnakitikashem Total Quality Management & Business Excellence 22 (11), 1237-1258, 2011 | 61 | 2011 |
| The development of a benchmarking and performance improvement resource S Welch, R Mann Benchmarking: An International Journal 8 (5), 431-452, 2001 | 58 | 2001 |
| A study of the validity of three major business excellence models in the Asia Pacific region N Jayamaha, N Grigg, R Mann Total Quality Management 20 (11), 1213-1227, 2009 | 54 | 2009 |
| Empirical analysis of the Baldrige Criteria as both an organisational performance measure and a theoretical model NP Jayamaha, NP Grigg, RS Mann Measuring Business Excellence 15 (1), 20-33, 2011 | 52 | 2011 |
| Revisiting a TQM research project: the quality improvement activities of TQM R Mann Total Quality Management 19 (7-8), 751-761, 2008 | 52 | 2008 |
| An assessment of management systems and business performance in the UK food and drinks industry R Mann, O Adebanjo, D Kehoe British Food Journal 101 (1), 5-21, 1999 | 49 | 1999 |
