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Raquel Reis Soares
Raquel Reis Soares
Associate Professor | IPAM
Verified email at universidadeeuropeia.pt
Title
Cited by
Cited by
Year
Why are Generation Y consumers the most likely to complain and repurchase?
RR Soares, TTC Zhang, JF Proença, J Kandampully
Journal of Service Management 28 (3), 520-540, 2017
1312017
Business model innovation: towards a conceptual framework
I Saur-Amaral, RR Soares, JF Proença
Tourism & Management Studies 14 (1), 80-93, 2018
272018
Desafios da gestão de pessoas em trabalho remoto
I Moço, S Lopes, RR Soares
Lisboa, Portugal: Faculdade de Ciências Empresariais e Sociais da …, 2020
142020
Sustainability in project management and project success with virtual teams: A quantitative analysis considering stakeholder engagement and knowledge management
G Blak Bernat, EL Qualharini, MS Castro, AB Barcaui, RR Soares
Sustainability 15 (12), 9834, 2023
112023
The service recovery paradox in a call-center context: Compensation and timeliness in recovering mobile customers
RR Soares, JF Proença, PK Kannan
2014 47th Hawaii International Conference on System Sciences, 1306-1315, 2014
102014
Does service failure context matter? Customers’ response to service recovery
RR Soares, JF Proença
Journal of Marketing Research and Case Studies 2015, 1-11, 2015
72015
Business model innovation: where do we stand?
I Saur-Amaral, RR Soares, JF Proença
ISPIM Innovation Symposium, 1, 2016
42016
A relação entre o preço, proveniência e qualidade intrínseca em vinhos do Novo e do Velho Mundo
F Gonçalves, R Soares
Revista Portuguesa e Brasileira de Gestão 11 (2-3), 107-116, 2012
42012
Motivations for peer-to-peer accommodation: Exploring sustainable choices in collaborative consumption
AC Delgado, RR Soares, JF Proença
Sustainability 15 (13), 10276, 2023
32023
Key strategic drivers for business digital transformation: systematic literature review
R Figueiredo, R Soares, JJ de Matos Ferreira
Dynamic Strategic Thinking for Improved Competitiveness and Performance, 137-153, 2020
32020
Marketing – Um desafio incontornável para as Microempresas
R Soares, C Leal, M Herter
32019
Influenciadores e Causas Sociais: Como o tipo de causa interfere no sucesso da promoção das causas?
RR Soares, MM Herter, M do Carmo Leal, DC Pinto, C Abreu
Revista Ibérica de Sistemas e Tecnologias de Informação 34, 514-526, 2020
22020
Exploring shared services centres dynamics: The yazaki porto technical centre engineering operations case study
FLC Lopes
22017
The Spinner Innovation and Knowledge Flow for Future Health Scenarios Applications
R Figueiredo, M Castro, PM Veiga, R Soares
Future Health Scenarios, 129-148, 2023
12023
A Systematic Literature Review on Accessible Tourism and Marketing Strategies: Where Do We Stand
JTM Lourenço, RR Soares
International Conference on Marketing and Technologies, 583-593, 2022
12022
The Spinner Innovation: Factors for inclusion and advocating in sustainable ecosystems
R Figueiredo, RR Soares, M Castro, PM Veiga
Universities, Entrepreneurial Ecosystems, and Sustainability 3, 215, 2021
12021
How Does Credibility Matter? Proposing and Validating a Framework for the Credibility of Live Streamers in the Gaming Industry
R Soares, J Liu, T Zhang, C Lu, Y Zhong
Services Marketing Quarterly 45 (1), 83-104, 2024
2024
Tourism Services Innovation Ecosystem: A Multicriteria Model Approach Based on Portuguese Higher Education
R Figueiredo, RR Soares, HG Costa
Tourism Entrepreneurship in Portugal and Spain: Competitive Landscapes and …, 2022
2022
Balanced scorecard and business intelligence in management control systems: A government agency approach
D Magueta, L Pimentel, RR Soares, E Vaz
35th EBES Conference Proceedings 1, 277-301, 2021
2021
Desafios da Gestão de Pessoas em Trabalho Remoto 2021
A Sabino, I Moço, RR Soares
2021
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