| A quest for service quality in higher education: Empirical evidence from Sri Lanka RA Chanaka Ushantha, PAP Samantha Kumara Services Marketing Quarterly 37 (2), 98-108, 2016 | 60 | 2016 |
| Customers’ perception on service quality towards satisfaction: An application of SERVPERF in state sector banks in Sri Lanka RAC Ushantha, AW Wijeratne, PAP Samantha European Journal of Business and Management 6 (4), 72-81, 2014 | 41 | 2014 |
| An Assessment of Retail Service Quality: An Empirical Study of the RSQS in Sri Lankan Supermarkets RAC Ushantha, W AW, A S Developing Country Studies 4 (3), 78-90, 2014 | 31 | 2014 |
| Dimensions of Supermarket Service Quality: A Sri Lankan Perspective. S Nadarajah, U Chanaka, S Achchuthan Sivathaasan, N, S., Ushantha, R, A, C., & Achchuthan, S.(2014). Dimensions …, 2014 | 12 | 2014 |
| THE IMPACT OF E-SERVICESCAPE ON CONSUMERS’ONLINE PURCHASE INTENTION TOWARDS ONLINE RETAIL WEBSITES IN SRI LANKA: THE MEDIATING EFFECT OF WEBSITE TRUST A Athapaththu, R Rathnayaka, RAC Ushantha Sabaragamuwa University of Sri Lanka, 2019 | 2 | 2019 |
| Analyzing the service quality of tuktuk (three wheelers) transportation as the mode of tourists’ transportation in Sri Lanka: A case study of Ahungalla destination RAC Ushantha, EB Chathuranga, N Wijesundara International Journal of Research in Management Science and Technology 5 (7 …, 2017 | 2 | 2017 |
| Barriers to community participation in tourism businesses: a case study of local community in Arugam-Bay C Ushantha, N Wijesundara Proceedings of ISER 26th International Conference, Bangkok, Thailand,(March …, 2016 | 2 | 2016 |
| THE IMPACT OF PERCEIVED RISK ON ONLINE PURCHASE INTENTION OF ONLINE SHOPPERS IN COLOMBO DISTRICT ABI Munasinghe, RAC Ushantha, R Rathnayaka Sabaragamuwa University of Sri Lanka, 2019 | | 2019 |
| Relationship Marketing Practices and Customer Loyalty (With Special Reference to Easy Mart Super Market Malawa) E Kumara, RAC Ushantha Belihuloya, Faculty of Management Studies, Sabaragamuwa University of Sri Lanka, 2019 | | 2019 |
Dr. PAP Samantha KumaraProfessor in Marketing, Faculty of Management and Finance, University of Ruhuna, Sri LankaVerified email at badm.ruh.ac.lk
