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Alexander Mafael
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Cutting Through the Online Review Jungle — Investigating Selective eWOM Processing
S Gottschalk, A Mafael
Journal of Interactive Marketing 37, 89–104, 2017
1462017
The influence of customer loyalty program design on the relationship between customer motives and value perception
H Kreis, A Mafael
Journal of Retailing and Consumer Services 21 (4), 590-600, 2014
882014
Examining Biased Assimilation of Brand-related Online Reviews
A Mafael, SA Gottschalk, H Kreis
Journal of Interactive Marketing 36 (1), 91-106, 2016
642016
Examining the generalizability of research findings from archival data
A Delios, EG Clemente, T Wu, H Tan, Y Wang, M Gordon, D Viganola, ...
Proceedings of the National Academy of Sciences 119 (30), e2120377119, 2022
352022
How regulatory orientation and feelings of gratitude shape online review helpfulness
A Mafael
Journal of Consumer Psychology, 2019
252019
Portrayals of Minorities and Women in Super Bowl Advertising
CR Taylor, A Mafael, S Raithel, DW Anthony, Carissa M., Stewart
Journal of Consumer Affairs, 2019
242019
Managing customer satisfaction after a product recall: The joint role of remedy, brand equity, and severity
A Mafael, S Raithel, SJ Hock
Journal of the Academy of Marketing Science 50, 174–194, 2021
212021
Measuring the Role of Uniqueness and Consistency to Develop Effective Advertising
A Mafael, S Raithel, CR Taylor, DW Stewart
Journal of Advertising, 2021
212021
The effects of brand equity and failure severity on remedy choice after a product recall
S Raithel, A Mafael, SJ Hock
Journal of product & brand management 30 (8), 1247-1261, 2021
102021
Service failures in times of crisis: An analysis of eWOM emotionality
MHEE Gerrath, A Mafael, A Ulqinaku, A Biraglia
Journal of Business Research 154, 113349, 2023
82023
Adbusting: How advertising altered by activists affects brands
E Maier, A Mafael
Psychology & Marketing, 2024
12024
Please Do Not Buy Our Brand—How Consumers Respond to Green-Demarketing Messages
S Herm, J Möller-Herm, C Wache, A Mafael
Forum Markenforschung 2021: Tagungsband der Konferenz DERMARKENTAG, 105-118, 2023
12023
The Effects of Adbusting on Brands
E Maier, A Mafael
Available at SSRN 4301016, 2022
12022
Product recall effectiveness and consumers’ participation in corrective actions
AM Sascha Raithel, Stefan Hock
Journal of the Academy of Marketing Science, 2023
2023
Applying Phrase-Level Text Analysis to Measure Brand-Related Information Disclosure: An Abstract
Q Tang, S Raithel, A Mafael, AS Galande
Academy of Marketing Science Annual Conference-World Marketing Congress, 193-194, 2021
2021
Disclosure of Brand-Related Information and Firm Value: An Abstract
Q Tang, S Raithel, A Mafael, AS Galande
Academy of Marketing Science Annual Conference-World Marketing Congress, 189-190, 2021
2021
Do Not Buy our Product: Consumers’ Responses towards Green-Demarketing Ad Messages: An Abstract
C Wache, J Möller, A Mafael, V Daumke, B Fetahi, N Melcher
Academy of Marketing Science Annual Conference-World Marketing Congress, 111-112, 2021
2021
Tales from the Land of Consumer Reviews: Taking a Closer Look at Lurkers and Writers
A Mafael, S Gottschalk
NIM Marketing Intelligence Review 12 (2), 41-45, 2020
2020
Examining Online Review Posting Preferences
J Möller, S Gottschalk, A Mafael
Advances in Consumer Research 48, 548-549, 2020
2020
The influence of online complaints on Third-Party Consumers
S Raithel, A Mafael, M Hausmann, A Niemann, M Schweiger
2019
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Artiklar 1–20