| Mediating effects of students’ social bonds between self-esteem and customer citizenship behaviour in the context of international university branch campuses VM Tan, F Quoquab, FS Ahmad, J Mohammad Asia Pacific Journal of Marketing and Logistics 29 (2), 305-329, 2017 | 37 | 2017 |
| Exploring determinants of students’ experience, perceptions and loyalty intentions in higher education institutions A Agrawal, VM Tan International Journal of Management in Education 8 (4), 343-361, 2014 | 13 | 2014 |
| Effect of Self-Esteem on Customer Citizenship Behaviours among International University Branch Campus Students VM Tan, F Quoquab, FS Ahmad, J Mohammad International Review of Management and Marketing 6 (3), 467-475, 2016 | 8 | 2016 |
| Measuring Students’ Perceived Higher Education Service Quality: A Segmental Approach to Scale Development and Validation A Agrawal, V Tan, S Jain 10th International Conference on Quality, Innovation and Knowledge February, 2011 | 1 | 2011 |
| EMPLOYEE PERSONAL BRANDING AND CORPORATE BRAND EQUITY: A CRITICAL REVIEW DSC Tsen, WM Lim, RTH Lim, VM Tan DIGITALIZATION AND BUSINESS EMPOWERMENT, 31, 0 | | |
Farzana QuoquabVerified email at ibs.utm.my
