| The influence of service quality on satisfaction: Does gender really matter? SY Kwok, A Jusoh, Z Khalifah Intangible capital 12 (2), 444-461, 2016 | 93 | 2016 |
| The Influence of E-WOM on Travel Intention among Foreign Students in Malaysia: Does Gender Really Matter? G Krishnapillai, SY Kwok International Review of Management and Marketing 7 (1), 2017 | 21 | 2017 |
| The Mediating Effects of Value on Service Quality-Satisfaction Relationship in Malaysian Tourism Industry SY Kwok, A Jusoh, Z Khalifah International Journal of Business & Society 18 (2), 2017 | 16 | 2017 |
| A Conceptual Model of Tourist Satisfaction. SY Kwok, A Jusoh, Z Khalifah Pertanika Journal of Social Sciences & Humanities 24 (1), 2016 | 11* | 2016 |
| Service quality as moderator in the relationship between experience and value SY Kwok, A Jusoh, Z Khalifah Contemporary Management Research 8 (3), 185, 2012 | 11 | 2012 |
| Young Domestic Tourists—Are They Motivated to Travel? KS Ying, G Krishnapillai Advanced Science Letters 24 (5), 3444-3449, 2018 | 10 | 2018 |
| Uncovering the Muslim leisure tourists’ motivation to travel domestically–do gender and generation matters? G Krishnapillai, SY Kwok Tourism and hospitality management 26 (1), 213-231, 2020 | 9 | 2020 |
| Secondary School Choice–What Do Parents Concern? G Krishnapillai, SY Kwok, PCL Xin, CK Kit, L Ying International Business 9 (1), 66-77, 2016 | 8 | 2016 |
| An Empirical Study of Tourist Satisfaction in Malaysia SY Kwok, A Jusoh, Z Khalifah, H Said Mediterranean Journal of Social Sciences 6 (6 S4), 359, 2015 | 4* | 2015 |
| The mediation effect of value on experience and service quality toward satisfaction in Malaysian tourism industry KS Ying PhD dissertation, Universiti Teknologi Malaysia, Malaysia, 2015 | 3 | 2015 |
| DOES VALUE MEDIATE EXPERIENCE AND SATISFACTION IN THE MALAYSIAN TOURISM INDUSTRY? KS Ying, A Jusoh, Z Khalifah | | |
