Dimensions of hospital service quality: A critical review: Perspective of patients from global studies Y P. Pai, S T. Chary International journal of health care quality assurance 26 (4), 308-340, 2013 | 139 | 2013 |
Building customer loyalty in retail banking: a serial-mediation approach PR Kamath, YP Pai, NKP Prabhu International Journal of Bank Marketing, 2019 | 76 | 2019 |
Measuring patient-perceived hospital service quality: a conceptual framework YP Pai, ST Chary International Journal of Health Care Quality Assurance 29 (3), 300 – 323, 2016 | 75 | 2016 |
Competency need assessment: a gap analytic approach S Lakshminarayanan, YP Pai, BS Ramaprasad Industrial and Commercial Training 48 (8), 423-430, 2016 | 57 | 2016 |
Measuring Hospital Service quality a conceptual framework YP Pai, ST Chary | 38 | 2012 |
End-user satisfaction of technology-enabled assessment in higher education: A coping theory perspective HVMYP K. R. Pillai, Pallavi Upadhyaya, Ashish Viswanath Prakash ... Education and Information Technologies, 2021 | 31 | 2021 |
Managerial Competencies, Self Efficacy, and Job Performance: A Path Analytic Approach S Lakshminarayanan, YP Pai, BS Ramaprasad Prabandhan: Indian Journal of Management 9 (10), 7-22, 2016 | 30 | 2016 |
Factors Affecting In-patient Satisfaction in Hospital-A Case Study YP Pai, G Ravi, ST Chary International Conference on Technology and Business Management, Dubai, March …, 2011 | 29 | 2011 |
Human resource management practices and organizational commitment: a comprehensive review (2001-2016) BS Ramaprasad, KPN Prabhu, S Lakshminarayanan, YP Pai Prabandhan: Indian Journal of Management 10 (10), 7-23, 2017 | 27* | 2017 |
Role of team transformational leadership and workplace spirituality in facilitating team viability: an optimal distinctiveness of identities’ theory-based perspective Nandan Prabhu K.P., Lewlyn Rodrigus L.R., Ramana Kumar K.P.V., Yogesh P. Pai Industrial and Commercial Training (ICT) 51 (2), 64-84, 2019 | 22* | 2019 |
The relationship between developmental HRM practices and voluntary intention to leave among IT professionals in India: the mediating role of affective commitment B Srirangam Ramaprasad, S Lakshminarayanan, YP Pai Industrial and Commercial Training 50 (6), 285-304, 2018 | 21 | 2018 |
Patient-perceived hospital service quality: an empirical assessment YP PAI, ST Chary, RY Pai International Journal of Health Care Quality Assurance 31 (1), 76-91, 2018 | 20 | 2018 |
Determinants of recovery satisfaction and service loyalty: the differing effects of service recovery system and service recovery performance PR Kamath, YP Pai, NKP Prabhu Journal of Service Theory and Practice, 2020 | 17 | 2020 |
The impact of healthscape on service quality and behavioral intentions YP Pai, ST Chary International Journal of Conceptions on Management and Social Sciences 2 (2 …, 2014 | 17 | 2014 |
Human resource management practices and organizational commitment: research methods, issues and future directions (2001-2016) B Srirangam Ramaprasad, N Prabhu KP, S Lakshminarayanan, YP Pai Industrial and Commercial Training 49 (6), 277-287, 2017 | 14 | 2017 |
Assessing Healthscapes-A Comparison Among Inpatients and Outpatients YP Pai, ST Chary Review of Integrative Business and Economics Research 2 (1), 521, 2013 | 14 | 2013 |
Exploring the mediating role of employee attitudes in the relationship between high-performance work systems and turnover intention among IT professionals in India: A serial … BS Ramaprasad, S Lakshminarayanan, YP Pai Global Business Review 22 (1), 197-218, 2021 | 12 | 2021 |
Transformational leadership and workplace spirituality: A structural model of team effectiveness KPN Prabhu, LLR Rodrigues, Y Pai Prabandhan: Indian Journal of Management 12 (4), 7-22, 2019 | 11 | 2019 |
The Healthscape as an Antecedent to Service Quality and Behavioral Intentions P Pai Yogesh, T Chary, Satyanarayana International Conference on Technology and Business Management March 23, 25, 2015 | 11* | 2015 |
Determinants of patient satisfaction in Asia: Evidence from systematic review of literature N Akthar, S Nayak, Y Pai Clinical Epidemiology and Global Health, 101393, 2023 | 9 | 2023 |