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Ksenia Gurcham (Sumaneeva)
Ksenia Gurcham (Sumaneeva)
Diğer adlarKsenia Gurcham
PhD Candidate
emu.edu.tr üzerinde doğrulanmış e-posta adresine sahip
Başlık
Alıntı yapanlar
Alıntı yapanlar
Yıl
Frontline hotel employees’ proactive personality, I-deals, work engagement and their effect on creative performance and proactive customer service performance
KA Sumaneeva, G Karadas, T Avci
Journal of Human Resources in Hospitality & Tourism 20 (1), 75-100, 2021
182021
Cross-functional training of front-line hotel employees, in-role and extra-role job performance, customer satisfaction, and customer loyalty: A conceptual model proposal
KA Sumaneeva, KK Eluwole, A Turgay
Journal of Environmental Management and Tourism 9 (6), 1183-1189, 2019
112019
Test of a serial mediation model of Machiavellian leadership among hospitality and tourism employees
OM Karatepe, F Okumus, S Nosrati, K Gurcham
International Journal of Hospitality Management 111, 103462, 2023
62023
Servqual, Customer Loyalty, Word of mouth: The Mediating Role of Customer Satisfaction
S Shaham, T AVCI, KA SUMANEEVA
8th ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM …, 2018
22018
Potential Effects of Disruptive Political Trends in International Tourism Market
A Öztüren, K Sumaneeva, M Gashenenkov, M Meredova
International Journal of Multicultural and Multireligious Understanding 4 (2 …, 2017
12017
Do Job Crafting and Work Engagement Mediate the Effect of Psychological Hardiness on Service Innovative Performance among Hospitality Employees?
KA Sumaneeva, OM Karatepe, M Aboramadan, T Avci
Co-Editors, 31, 2022
2022
8th ADVANCES IN HOSPITALITY AND TOURISM MARKETING AND MANAGEMENT (AHTMM) CONFERENCE
D Gursoy, S Deesilatham, P Piboonrungroj
2018
International Journal of Multicultural and Multireligious Understanding
A Öztüren, K Sumaneeva, M Gashenenkov, M Meredova
2017
Antecedents and Consequences of Work Engagement in Hospitality Industry in Russia
KA Sumaneeva
Eastern Mediterranean University (EMU)-Doğu Akdeniz Üniversitesi (DAÜ), 2017
2017
Test of a Mediated Moderation Model of Workplace Incivility Among Hotel Employees
N Talebzadeh, K Gurcham, S Hacioglu, OM Karatepe
Co-Editors, 59, 0
An Investigation of Pro-Customer Deviance in the Hospitality Industry
K Gurcham, S Hacioglu, N Talebzadeh, OM Karatepe
Co-Editors, 151, 0
7th ADVANCES IN HOSPITALITY & TOURISM MARKETING & MANAGEMENT (AHTMM) CONFERENCE
A Ozturen, D Gursoy
HIGH-PERFORMANCE WORK PRACTICES AND FRONTLINE HOTEL EMPLOYEES’CREATIVE PERFORMANCE: MEDIATING ROLE OF JOB CRAFTING Ksenia A. SUMANEEVA
KK ELUWOLE, A Turgay
MTCON'20, 397, 0
REVISITING THE ISSUE OF PRESENTEEISM AND ABSENTEEISM IN HOSPITALITY INDUSTRY: A SIGNPOST FOR FUTURE DIRECTION
E Kayode Kolawole, KA SUMANEEVA, A Turgay
MTCON'20, 405, 0
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