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Shahin Sharifi
Shahin Sharifi
Department of Management and Marketing, La Trobe Business School
Verified email at latrobe.edu.au - Homepage
Title
Cited by
Cited by
Year
The impacts of relationship marketing on cognitive dissonance, satisfaction, and loyalty: the mediating role of trust and cognitive dissonance
SS Sharifi, MR Esfidani
International Journal of Retail & Distribution Management 42 (6), 553-575, 2014
2402014
Impacts of the trilogy of emotion on future purchase intentions in products of high involvement under the mediating role of brand awareness
SS Sharifi
European Business Review 26 (1), 43-63, 2014
1052014
Examining the impacts of positive and negative online consumer reviews on behavioral intentions: Role of need for cognitive closure and satisfaction guarantees
S Sharifi
Journal of Hospitality Marketing & Management 28 (4), 397-426, 2019
412019
Customers’ reactions to technological products: the impact of implicit theories of intelligence
SS Sharifi, M Palmeira
Computers in Human Behavior 77, 309-316, 2017
272017
The Impact of Service Failure and Recovery on Target and Observing Customers: A Comparative Study
SS Sharifi, M Palmeira, J Ma, G Spassova
Journal of Hospitality Marketing and Management 26 (8), 889-910, 2017
272017
Discount reference moderates customers' reactions to discount frames after online service failure
SS Sharifi, H Aghazadeh
Journal of Business Research 69 (10), 4074-4080, 2016
272016
In the eye of the beholder: How self-construal influences service evaluations following observations of others’ service experiences
S Sharifi, G Spassova
European Journal of Marketing 54 (5), 1087-1116, 2020
112020
When more pain is better: Role of need for uniqueness in service evaluations of observable service recovery
S Sharifi
International Journal of Hospitality Management 85, 102339, 2020
62020
Minority group favoritism in service encounters
M Palmeira, S Sharifi
European Journal of Marketing 54 (8), 1937-1962, 2020
52020
The Influence of Arbitrary Breakpoints on Judgments of Maximum Output
M Palmeira, E Andrade, S Sharifi, W Mao, J Jacob
Journal of Consumer Psychology 30 (20), 260-276, 2020
12020
The Influence of the Short-term Installment Payment Method on Consumer Purchase Decisions
R Ashby, Y Li, S Sharifi, J Yao
Advances in Consumer Research 48, 2020
2020
Service Failure and Recovery in a Public Setting: A Comparative Study of Target and Observing Customers
SS SHARIFI
Monash University, 0
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