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Mukesh Kumar
Mukesh Kumar
Professor, College of Business Administration, University of Bahrain (UoB)
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Cited by
Cited by
Year
Determining the relative importance of critical factors in delivering service quality of banks: an application of dominance analysis in SERVQUAL model
M Kumar, F Tat Kee, A Taap Manshor
Managing Service Quality: An International Journal 19 (2), 211-228, 2009
6952009
Business research methods
M Kumar, SA Talib, T Ramaiyah
OXFORD, 2013
4722013
Comparative evaluation of critical factors in delivering service quality of banks: An application of dominance analysis in modified SERVQUAL model
M Kumar, FT Kee, V Charles
International Journal of Quality & Reliability Management 27 (3), 351-377, 2010
3342010
Measuring service quality of conventional and Islamic banks: a comparative analysis
M Amat Taap, S Choy Chong, M Kumar, T Kee Fong
International Journal of Quality & Reliability Management 28 (8), 822-840, 2011
1522011
Perspectives of productivity growth in Indian food industry: a data envelopment analysis
M Kumar, P Basu
International Journal of Productivity and Performance Management 57 (7), 503-522, 2008
942008
Stochastic simulation based genetic algorithm for chance constrained data envelopment analysis problems
A Udhayakumar, V Charles, M Kumar
Omega 39 (4), 387-397, 2011
832011
Evaluating the performance of Indian banking sector using DEA during post-reform and global financial crisis
M Kumar, V Charles, CS Mishra
Journal of Business Economics and Management 17 (1), 156-172, 2016
802016
Satisficing data envelopment analysis: An application to SERVQUAL efficiency
V Charles, M Kumar
Measurement 51, 71-80, 2014
742014
Deriving managerial implications through SERVQUAL gap elasticity in UAE banking
M Kumar, KS Sujit, V Charles
International Journal of Quality & Reliability Management 35 (4), 940-964, 2018
542018
Measuring shopping values of Malaysian retail consumers
J Abdul Karim, M Kumar, S Abd Rahman
Asia Pacific Journal of Marketing and Logistics 25 (2), 200-224, 2013
542013
Data Envelopment Analysis and Its Applications to Management
V Charles, M Kumar
CAMBRIDGE SCHOLARS PUBLISHING, UK, 2012
542012
Benchmarking Indian banks using DEA in post-reform period: A progressive time-weighted mean approach
M Kumar, C Vincent
The Service Industries Journal 31 (14), 2455-2485, 2011
442011
Measuring the efficiency of assembled printed circuit boards with undesirable outputs using data envelopment analysis
V Charles, M Kumar, SI Kavitha
International Journal of Production Economics 136 (1), 194-206, 2012
422012
Benchmarking Peruvian banks using data envelopment analysis
V Charles, M Kumar, LF Zegarra, B Avolio
Journal of CENTRUM Cathedra: The Business and Economics Research Journal 4 …, 2011
402011
Effect of organic manure, NPK and boron application on the productivity of French bean in sandy loam soil of north Bihar
M Kumar, KK Sinha, RPR Sharma
Indian Journal of Pulses Research 17, 42-44, 2004
392004
Adapting Fuzzy Linguistic Servqual Model: A comparative analysis of bank services
V Charles, M Kumar, S Suggu
Middle-East Journal of Scientific Research 18 (8), 1119-1132, 2013
172013
Productivity growth as the predictor of shareholders’ wealth maximization: An empirical investigation
M Kumar, V Charles
Journal of CENTRUM Cathedra 2 (1), 2009
152009
Consumers’ Purchasing Orientation: An Alternative Method in Segmenting the Malaysian Fine Dining Restaurant Market
AT Salim, H Rahmat, K Chinna, M Kumar
Journal of Tourism, Hospitality & Culinary Arts 1 (3), 2009
152009
Evaluating the efficiency of regional rural banks across the Indian states during different phases of structural development
S Antil, M Kumar, N Swain
Applied Economics 52 (41), 4457-4473, 2020
122020
Adoption of FinTech and Future Perspective: An Empirical Evidence from Bahrain on Digital Wallets
AS Ahmed, M Kumar, MAM Ali
Proceedings of the IIIE Xplore, 2020
102020
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Articles 1–20