… better service quality nor do the public service provider save money. Digital divide research
… For these reasons, in this research project a multiple case study design is used: Each case …

… digital exclusion in Europe. Implementing the DLA may improve public service provision and
reduce the digital divide … innovative design and delivery of key services and public service …

… information, the I/O devices and the service design but it will also require health application
… organizational structure of the service to link the information or service being provided into …

… The product and service design industries (eg, NewDeal Software company, Cisco systems)
provide technology design solutions for increased access. Their goal is to broaden the use …

… Research design is an exploratory study to identify the digital divide in Internet-based public
service delivery by local governments in Indonesia. Objects of research are the websites of …

… public service delivery. Such inclusive eGovernment means, for example, that by 2010 all
public … Furthermore, it is stated that the design and delivery of key services and public service …

… public service delivery. Such inclusive E-Government means, for example, that by 2010 all
public … Furthermore, it is stated that the design and delivery of key services and public service …

… multiple contact channels for public service delivery. The results … of public service delivery
in a multichannel environment. … choice and the digital divide through a public opinion survey, …

… While recognizing the need for universal design is the first step to closing the digital divide,
creating and implementing a plan on how to incorporate assistive technology into a library's …

… As its title suggests, this article attempts to move away from discussion couched exclusively
in terms of the ‘digital divide’ and towards another, more open, formulation: discursive design…