The airline industry is currently faced with its longest and deepest crisis to date: many
airlines are losing hundred of millions of US dollars, several have collapsed entirely and
others have been rescued by their governments. This crisis has been precipitated by …

This book focuses on the major issues that will affect the airline industry in this new
millennium. It tells of an industry working on low margins and of cut-throat competition
resulting from'open skies'. Among the issues discussed are:* the low-cost airline* the impact …

This paper looks at the inherent flaws that have emerged in the business models that have
been pursued by the major network airlines. The business model adopted by the low-cost
carriers is more robust and has gradually undermined the ability of the network carriers to …

The paper examines the passenger airline industry on the premise that there is now a
continuum of different business models in play rather than a simple categorization by
discrete groups. We allocate the airlines within a spectrum of different business models …

Competition in air transport has been transformed by industry liberalization initiatives,
resulting in the emergence of a wide array of new airline start-ups. Restrictions on low fares
have been removed, uniform control requirements have been established, and legislation …

Given the intensive rivalry in the transport industry, passenger relationship management has
become a vital concern for the low-cost airline (LCA) sector. However, determinants of LCA
passenger loyalty, such as service employee self-efficacy, price, service recovery …

Tourism and air transport are explicitly linked especially in the context of leisure traffic. This
paper highlights this relationship by focusing on the impact of the three main airline
business models (traditional scheduled, charter and low-cost) on regional airports using …

This paper develops a measurement framework that synthesizes the airline and strategy
literature to identify relevant dimensions and elements of airline business models. The
applicability of this framework for describing airline strategies and structures and, based on …

Meaningful definitions of and distinctions between airline business models are not easily
formulated, particularly when one considers the extremely dynamic nature of the industry.
The paper outlines a product and organizational architecture (POA) approach to classifying …

This paper examines the economic effects of a dynamic pricing strategy for the airline
industry. It is shown that a seat on a specific flight is a typical perishable good, appropriate to
be dynamically priced. The application of a dynamic pricing strategy has a neutral or a …